contact us

Get in touch with us via any of the methods below:


Phone:   (714) 408-4516

Twitter:  @fotofafa

Instagram:  @fotofafa


2495 E Orangethorpe Ave, #210
Fullerton, CA, 92831
United States

(714) 408-4516


FTP Upload Instructions

FTP Upload Instructions

File Transfer Protocol (FTP) is the standard method for sending large amounts of files to an off-site web server. Most of our clients use FTP to send their files directly to our server so we can start editing.

There are two things you'll need to send files with FTP:

  • An FTP application on your computer.
    We recommend Cyberduck. It's free and easy to use.
  • Access to an FTP server. 
    Simply email us to let us know you'd like to FTP, and we'll create an account for you on our server.


Once you have an FTP account and an FTP application, it's as easy 1, 2, 3 to send in your order.

  1. Open your FTP application and connect to our server. 
    If you're using Cyberduck, click "Open Connection" and paste in the account info we provided.
  2. Upload your files.
    If you're using Cyberduck, you can drag & drop your files into the open window or right click and choose "Upload"
  3. Fill out your order form.
    Make sure to check the "Upload Complete" box so we know that your files are ready for us.